[General] Re: Report a bug directions

[Aparna Kadakia]

Sounds good to me. It might be worth waiting to see what kind of bugs  
we get first.

On Jun 18, 2007, at 1:52 PM, Mimi Yin wrote:

> FWIW, uploading your repo ain't fun ;o) And reading the step-by- 
> step instructions is probably not going to a common scenario?
>
> I'm wondering if we're jumping the gun worrying about an  
> unmanageable influx of repos? The directions are pretty clear that  
> repo-submit is a 'Don't call me, I'll call you' kind of thing, as  
> in developers may ask you to upload your repo.
>
> Would it be too risky to see what happens?
>
> Mimi
>
> On Jun 15, 2007, at 9:14 AM, Mike Taylor wrote:
>
>> I just wanted to make a note and remind everyone that currently  
>> the repo-submit tool is located on what is technically an internal  
>> dev resource.  If the instructions for dogfooders is going to go  
>> public then I suspect the repo-submit tool will either a) run out  
>> of drive space or b) crash due to load.
>>
>> What kind of user count are you expecting?  If it's more than 5-10  
>> items a day then we will need to find a new home for repo-submit.
>>
>> Note: the 5-10 number is purely a SWAG I pulled out of the air - I  
>> have no idea how many connections-per-second the repo-submit  
>> service can handle but I do know that drive space is going to be a  
>> concern.
>>
>> On Jun 15, 2007, at 12:14 AM, Aparna Kadakia wrote:
>>
>>> We also have the instructions for dogfooders page which instructs  
>>> users on how to report problems, log files, repositories etc.
>>> There is also overlap between this page and the ReportABug page.
>>>
>>> http://chandlerproject.org/Projects/InstructionsForDogfooders
>>>
>>> Aparna
>>>
>>> On Jun 14, 2007, at 6:19 PM, Mimi Yin wrote:
>>>
>>>> How about this?
>>>>
>>>> http://chandlerproject.org/Journal/ReportABug
>>>>
>>>> At the top, I added a short definition of what a bug is and a  
>>>> pointer to the Chandler Users list for people who don't feel  
>>>> like their issue is concrete enough for a bug report.
>>>>
>>>> Right below that are 2 columns, 1 for the Desktop and the other  
>>>> for Chandler Hub/Server.
>>>>
>>>> The instructions are very brief. Mostly telling you to check to  
>>>> see if your problem has been logged and a note about what extra  
>>>> info to include.
>>>>
>>>> I've consolidated the overlapping material at the bottom. It's  
>>>> mostly process stuff about how to log a good bug report and how  
>>>> bugs are process.
>>>>
>>>> Anything else we want to add? Do I have the right prioritization  
>>>> in terms of what info should be above the fold / below the fold?
>>>>
>>>> Mimi
>>>>
>>>>
>>>> On Jun 14, 2007, at 5:49 PM, Ted Leung wrote:
>>>>
>>>>> IOn Jun 14, 2007, at 4:55 PM, Mimi Yin wrote:
>>>>>
>>>>>> http://chandlerproject.org/Projects/ReportingBugs
>>>>>> http://chandlerproject.org/bin/view/Projects/ReportingBugsCosmo
>>>>>>
>>>>>> Who is the target audience for Reporting bugs?
>>>>>> Do we expect end-users to report bugs?
>>>>>
>>>>> I definitely expect end users to report bugs.
>>>>>
>>>>>>
>>>>>> Should we unify these pages? There's a lot of overlap and it  
>>>>>> seems like for end-users, we mostly want to pinpoint where  
>>>>>> they experienced their problem and send them on their way  
>>>>>> accordingly...
>>>>>>
>>>>>> + Chandler Desktop
>>>>>> + Chandler Hub / Chandler Server
>>>>>
>>>>> There's a bunch of common stuff about how/when to file a bug,  
>>>>> and it seems like a waste to duplicate that.   But I also agree  
>>>>> that we want it to be clear and easy to report problems on the  
>>>>> correct product.
>>>>>
>>>>> Ted
>>>>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
>>>>>
>>>>> Open Source Applications Foundation "General" mailing list
>>>>> http://lists.osafoundation.org/mailman/listinfo/general
>>>>
>>>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
>>>>
>>>> Open Source Applications Foundation "General" mailing list
>>>> http://lists.osafoundation.org/mailman/listinfo/general
>>>
>>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
>>>
>>> Open Source Applications Foundation "General" mailing list
>>> http://lists.osafoundation.org/mailman/listinfo/general
>>>
>>>
>> ---
>> Bear
>>
>> Build and Release Engineer
>> Open Source Applications Foundation (OSAF)
>> bear at osafoundation.org
>> http://www.osafoundation.org
>>
>> bear at code-bear.com
>> http://code-bear.com
>>
>> PGP Fingerprint = 9996 719F 973D B11B E111  D770 9331 E822 40B3 CD29
>>
>>
>