[General] Re: Report a bug directions

[Dan Steinicke]

This bug should not be closed.  The current repo-submit server is only 
intended for, and capable of dealing with internal users.  If we want to 
use repo-submit with the general public we need to move it to a 
different server and that is what this bug is about. 

Currently this bug is P4, perhaps we need to raise the prioritly.

Dan

Sheila Mooney wrote:
> So if it already works, shouldn't this bug be closed?
>
> On Jun 15, 2007, at 4:18 PM, Bryan Stearns wrote:
>
>> Yep: https://bugzilla.osafoundation.org/show_bug.cgi?id=7139
>>
>> Sheila Mooney wrote:
>>> I thought there was a bug logged for a public repository submit 
>>> mechanism. I don't remember if we punted this or we are still 
>>> intending on doing this for Preview.
>>>
>>> On Jun 15, 2007, at 11:35 AM, Ted Leung wrote:
>>>
>>>> I think that the pages that Mimi is working on are really targetted 
>>>> for the Preview launch timeframe.   At that point, I think we want 
>>>> to deal with all users uniformly...
>>>>
>>>> Ted
>>>>
>>>> On Jun 14, 2007, at 9:14 PM, Aparna Kadakia wrote:
>>>>
>>>>> We also have the instructions for dogfooders page which instructs 
>>>>> users on how to report problems, log files, repositories etc.
>>>>> There is also overlap between this page and the ReportABug page.
>>>>>
>>>>> http://chandlerproject.org/Projects/InstructionsForDogfooders
>>>>>
>>>>> Aparna
>>>>>
>>>>> On Jun 14, 2007, at 6:19 PM, Mimi Yin wrote:
>>>>>
>>>>>> How about this?
>>>>>>
>>>>>> http://chandlerproject.org/Journal/ReportABug
>>>>>>
>>>>>> At the top, I added a short definition of what a bug is and a 
>>>>>> pointer to the Chandler Users list for people who don't feel like 
>>>>>> their issue is concrete enough for a bug report.
>>>>>>
>>>>>> Right below that are 2 columns, 1 for the Desktop and the other 
>>>>>> for Chandler Hub/Server.
>>>>>>
>>>>>> The instructions are very brief. Mostly telling you to check to 
>>>>>> see if your problem has been logged and a note about what extra 
>>>>>> info to include.
>>>>>>
>>>>>> I've consolidated the overlapping material at the bottom. It's 
>>>>>> mostly process stuff about how to log a good bug report and how 
>>>>>> bugs are process.
>>>>>>
>>>>>> Anything else we want to add? Do I have the right prioritization 
>>>>>> in terms of what info should be above the fold / below the fold?
>>>>>>
>>>>>> Mimi
>>>>>>
>>>>>>
>>>>>> On Jun 14, 2007, at 5:49 PM, Ted Leung wrote:
>>>>>>
>>>>>>> IOn Jun 14, 2007, at 4:55 PM, Mimi Yin wrote:
>>>>>>>
>>>>>>>> http://chandlerproject.org/Projects/ReportingBugs
>>>>>>>> http://chandlerproject.org/bin/view/Projects/ReportingBugsCosmo
>>>>>>>>
>>>>>>>> Who is the target audience for Reporting bugs?
>>>>>>>> Do we expect end-users to report bugs?
>>>>>>>
>>>>>>> I definitely expect end users to report bugs.
>>>>>>>
>>>>>>>>
>>>>>>>> Should we unify these pages? There's a lot of overlap and it 
>>>>>>>> seems like for end-users, we mostly want to pinpoint where they 
>>>>>>>> experienced their problem and send them on their way 
>>>>>>>> accordingly...
>>>>>>>>
>>>>>>>> + Chandler Desktop
>>>>>>>> + Chandler Hub / Chandler Server
>>>>>>>
>>>>>>> There's a bunch of common stuff about how/when to file a bug, 
>>>>>>> and it seems like a waste to duplicate that.   But I also agree 
>>>>>>> that we want it to be clear and easy to report problems on the 
>>>>>>> correct product.
>>>>>>>
>>>>>>> Ted
>>>>>>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
>>
>
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