[General] Re: Report a bug directions
Aparna Kadakia
aparna at osafoundation.org
Fri Jun 15 16:14:59 PDT 2007
I thought repo-submit is available for public now.
I know Davor and Andre have been following the instructions below to
submit their repos.
On Jun 15, 2007, at 4:11 PM, Sheila Mooney wrote:
> I thought there was a bug logged for a public repository submit
> mechanism. I don't remember if we punted this or we are still
> intending on doing this for Preview.
>
> On Jun 15, 2007, at 11:35 AM, Ted Leung wrote:
>
>> I think that the pages that Mimi is working on are really
>> targetted for the Preview launch timeframe. At that point, I
>> think we want to deal with all users uniformly...
>>
>> Ted
>>
>> On Jun 14, 2007, at 9:14 PM, Aparna Kadakia wrote:
>>
>>> We also have the instructions for dogfooders page which instructs
>>> users on how to report problems, log files, repositories etc.
>>> There is also overlap between this page and the ReportABug page.
>>>
>>> http://chandlerproject.org/Projects/InstructionsForDogfooders
>>>
>>> Aparna
>>>
>>> On Jun 14, 2007, at 6:19 PM, Mimi Yin wrote:
>>>
>>>> How about this?
>>>>
>>>> http://chandlerproject.org/Journal/ReportABug
>>>>
>>>> At the top, I added a short definition of what a bug is and a
>>>> pointer to the Chandler Users list for people who don't feel
>>>> like their issue is concrete enough for a bug report.
>>>>
>>>> Right below that are 2 columns, 1 for the Desktop and the other
>>>> for Chandler Hub/Server.
>>>>
>>>> The instructions are very brief. Mostly telling you to check to
>>>> see if your problem has been logged and a note about what extra
>>>> info to include.
>>>>
>>>> I've consolidated the overlapping material at the bottom. It's
>>>> mostly process stuff about how to log a good bug report and how
>>>> bugs are process.
>>>>
>>>> Anything else we want to add? Do I have the right prioritization
>>>> in terms of what info should be above the fold / below the fold?
>>>>
>>>> Mimi
>>>>
>>>>
>>>> On Jun 14, 2007, at 5:49 PM, Ted Leung wrote:
>>>>
>>>>> IOn Jun 14, 2007, at 4:55 PM, Mimi Yin wrote:
>>>>>
>>>>>> http://chandlerproject.org/Projects/ReportingBugs
>>>>>> http://chandlerproject.org/bin/view/Projects/ReportingBugsCosmo
>>>>>>
>>>>>> Who is the target audience for Reporting bugs?
>>>>>> Do we expect end-users to report bugs?
>>>>>
>>>>> I definitely expect end users to report bugs.
>>>>>
>>>>>>
>>>>>> Should we unify these pages? There's a lot of overlap and it
>>>>>> seems like for end-users, we mostly want to pinpoint where
>>>>>> they experienced their problem and send them on their way
>>>>>> accordingly...
>>>>>>
>>>>>> + Chandler Desktop
>>>>>> + Chandler Hub / Chandler Server
>>>>>
>>>>> There's a bunch of common stuff about how/when to file a bug,
>>>>> and it seems like a waste to duplicate that. But I also agree
>>>>> that we want it to be clear and easy to report problems on the
>>>>> correct product.
>>>>>
>>>>> Ted
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>>>>>
>>>>> Open Source Applications Foundation "General" mailing list
>>>>> http://lists.osafoundation.org/mailman/listinfo/general
>>>>
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