[General] Re: Report a bug directions

[Aparna Kadakia]

We also have the instructions for dogfooders page which instructs  
users on how to report problems, log files, repositories etc.
There is also overlap between this page and the ReportABug page.

http://chandlerproject.org/Projects/InstructionsForDogfooders

Aparna

On Jun 14, 2007, at 6:19 PM, Mimi Yin wrote:

> How about this?
>
> http://chandlerproject.org/Journal/ReportABug
>
> At the top, I added a short definition of what a bug is and a  
> pointer to the Chandler Users list for people who don't feel like  
> their issue is concrete enough for a bug report.
>
> Right below that are 2 columns, 1 for the Desktop and the other for  
> Chandler Hub/Server.
>
> The instructions are very brief. Mostly telling you to check to see  
> if your problem has been logged and a note about what extra info to  
> include.
>
> I've consolidated the overlapping material at the bottom. It's  
> mostly process stuff about how to log a good bug report and how  
> bugs are process.
>
> Anything else we want to add? Do I have the right prioritization in  
> terms of what info should be above the fold / below the fold?
>
> Mimi
>
>
> On Jun 14, 2007, at 5:49 PM, Ted Leung wrote:
>
>> IOn Jun 14, 2007, at 4:55 PM, Mimi Yin wrote:
>>
>>> http://chandlerproject.org/Projects/ReportingBugs
>>> http://chandlerproject.org/bin/view/Projects/ReportingBugsCosmo
>>>
>>> Who is the target audience for Reporting bugs?
>>> Do we expect end-users to report bugs?
>>
>> I definitely expect end users to report bugs.
>>
>>>
>>> Should we unify these pages? There's a lot of overlap and it  
>>> seems like for end-users, we mostly want to pinpoint where they  
>>> experienced their problem and send them on their way accordingly...
>>>
>>> + Chandler Desktop
>>> + Chandler Hub / Chandler Server
>>
>> There's a bunch of common stuff about how/when to file a bug, and  
>> it seems like a waste to duplicate that.   But I also agree that  
>> we want it to be clear and easy to report problems on the correct  
>> product.
>>
>> Ted
>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
>>
>> Open Source Applications Foundation "General" mailing list
>> http://lists.osafoundation.org/mailman/listinfo/general
>
> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
>
> Open Source Applications Foundation "General" mailing list
> http://lists.osafoundation.org/mailman/listinfo/general