[General] Updated Hub usage metric - PPD perspective
Jared Rhine
jared at wordzoo.com
Tue Dec 4 14:56:04 PST 2007
>> It seems like lots of the above is useful info for Hub users too.
>> Do you mean to collect the above specifically for Desktop users,
>> split off? I'm guessing it might wind up being difficult to split
>> the two categories even; for something like # of editors, we might
>> wind up with an aggregate of both Desktop and Hub users making
>> edits on an item.
>
> I think it's important to distinguish between Desktop and Hub users.
> I'd like to work towards understanding if there are any qualitative
> differences between the way Desktop and Hub-only users use Chandler.
Ok. I'm ok with trying to break Hub users up into these buckets of
"Desktop User" and "Hub User". We still need to get to a shared
understanding of what defines these buckets.
Top questions for me:
- Are there really 2 buckets or 3? Is every one of the 4,000 odd
users get tagged (somehow) as *either* a Desktop User *or* Hub User?
Or 3 buckets: "Desktop User", "Hub User", or "both"?
_ If those are the only buckets, then what if the only client used by
a user if iCal or Lightning or Evolution?
- What characterizes a Desktop user? Is it "if the user has ever sent
a request to the server which has their username via Desktop"? (If
they sync their Desktop to Hub, I'll see them with a "user agent" of
"Chandler/*" with their actual username, unless they used a ticket (in
which case I don't know who they are)).
I'm not (yet) saying there's a good, distinct way to sort each user
into these buckets. Without these buckets, answering a question like
"average number of edits per day of Desktop Users vs number of edits
per day of Hub-UI users" will be difficult. Once we determine we can
sort users into these buckets, then we face the question of whether we
can feasibly extract a metric like "number of edits per day" now or
need additional backend support.
-- Jared
More information about the General
mailing list