[General] Troubleshooting page

Mimi Yin mimi at osafoundation.org
Fri Aug 10 10:55:07 PDT 2007


Okay, after futzing around with a bunch of different options, I  
settled on this one:

Instead of having links to all 6 (Features, FAQ, Known Issues, Get  
Started Guide, Release Notes, Troubleshooting) pages on each page, I  
link to Release Notes and Troubleshooting as a ---++ header from only  
the 'relevant' pages.

+ Release Notes is accessible through the Features page.
+ Troubleshooting is accessible from FAQ and Known Issues pages.

I also removed the x-links from the Release Notes page because they  
already exist in the lefthand nav: Download, Features, Get Started,  
etc. However I did keep the links to Cheeseshop and Contributed  
Builds and put them in a right-hand nav.

It's not perfect, but I think in this case having fewer points of  
access might be less confusing than cross-linking everything from  
everywhere. We can easily  tweak based on user feedback as we go along.

Mimi

On Aug 10, 2007, at 9:30 AM, Philippe Bossut wrote:

> Mimi Yin wrote:
>> Hi Philippe, should we link to think from the FAQ?
> I added a link in the FAQ already but it's not at the top like  
> "Features | Known Issues | Get Started Guide". Actually, the same  
> is true for the Release Notes which I also linked from the FAQ.
>
> It seems to me that those 6 pages (FAQ, Features, Known Issues, Get  
> Started Guide, Release Notes and Trouble Shooting) should all be  
> pretty much be at the same level. Would be nice to have all of   
> them on a right hand column of links or something like that. Using  
> a clickable list line as we do today might not be workable for 6  
> links.
>
> BTW, thanks to Grant for correcting my approximative English  
> grammar on that page :)
>
> Cheers,
> - Philippe
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