[General] User questions

[Sheila Mooney]

On Jul 14, 2006, at 3:12 PM, Pieter Hartsook wrote:

> On 7/14/06, Mike Taylor <bear at code-bear.com> wrote:
>
> > I can see the value of a "clearly marked" venue for support stuff.
>> > I"m still not sure we really have enough traffic to justify it.
>>
>> My fear is that if we create a -user list too soon it will  
>> languish and
>> the support people (i.e. the devs will ignore it as yet-another-list)
>> and the power-users will continue to use -dev.
>>
>> In the past the criteria I've seen used for creating a -user list is
>> when a public beta is announced - that way you avoid the sudden  
>> surge of traffic on -dev.
>>
>
> I'd suggest we plan to have a -user or -help list when we introduce
> the dashboard UI in alpha4. If the traffic is light in the beginning
> that will give us time to shake out the kinks.

Who would be responsible for checking this list regularly and  
replying to users?

>
> Pieter
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