[Dev] Community goals for Chandler 0.7: QA

[Brendan O'Connor]

On 1/12/06, Heikki Toivonen <heikki at osafoundation.org> wrote:
>
> Is this too hard?
>
> https://bugzilla.osafoundation.org/enter_bug.cgi?product=Chandler&format=guided


When I click on that, I get a login screen and need to create an account.  I
know account creation on bugzilla has dissuaded me from filing opensource
bugs before.  Requiring an email address but not a full-fledged account
creation might be a good system.  I wonder if bugzilla supports that though.

brendan


We need almost all of the info, but there of course are different ways
> to ask for it, and gather some of it automatically. The less information
> there is in the bug report, the more work it is for us to try and figure
> out what to do with it.
>
> I really do think an email address should be required. When you take a
> random person reporting a bug (possibly the first time in their life),
> they are just not going to be filing a usable report. There needs to be
> some back and forth between the reporter and us to figure out what the
> issue is exactly and how to reproduce it. Without the email, I fear we
> would just be wasting time with unintelligent reports that we eventually
> need to close as INVALID.
>
> Now the "talkback" tool that I will be working on for 0.7 is something
> that could be anonymous (although email address can be provided) -
> basically a crash report or similar tool for Chandler. The idea with
> this tool is that it automatically gathers much of the data needed to
> fix a bug, so bad user comments don't matter so much. Also, the idea
> with this thing is that lots of reports will be aggregated and we would
> be working on the most frequently reported issues and ignoring
> everything else.
>
> But its just not good to ignore regular bug reports.
>
> --
>   Heikki Toivonen
>
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