[Design] [Decision] Renaming the Triage Status button.

Mimi Yin mimi at osafoundation.org
Wed Nov 14 01:56:49 PST 2007


So I think we should defer deciding what to name the Triage button  
for now and focus instead on bugs 9175 and 1170.

Bug# 9175 Why is the Triage Status sort button broken?
Bug# 11170 Disable Triage button when no items have section triage  
status

I think both are more critical to solving the user problem of "People  
can't figure out how to file triaged items out of NOW'. This is  
especially true of 9175. It's increasingly clear that the first place  
people go to try and purge triaged items out of NOW is the Triage  
Status column header.

I think no matter what we name the Triage button, the purge workflow  
won't be clear unless we fix 9175 and 11170.

I'm untargeting 11290 and recommending it be targeted to Future.
Bug# 11290 Rename Triage button

Mimi

On Nov 13, 2007, at 10:49 AM, Jeffrey Harris wrote:

> Hi Folks,
>
> I like the idea of having the word Triage somewhere, but I think it's
> problematic to name the button that essentially refreshes "Triage".
> Triage suggests that you're actively triaging things when you press  
> the
> button, when in fact, all you're doing is reordering stuff you've
> already triaged.
>
> I agree with PJE that refresh would match other apps, but I think  
> Mimi's
> right that Sync + Refresh in the same toolbar is a recipe for worse
> confusion than we already have.
>
> I like clean-up.  I agree that it could conceivably suggest trashing
> things, but really, when I clean things up, I mostly put stuff away
> where they belong, which is exactly what we're doing here.  All
> physical-reality->computer analogies are going to have problems, I  
> think
> clean-up's association with the trash is weak enough that it's my  
> first
> choice.
>
> Sincerely,
> Jeffrey
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>
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