[Design] Preview Meeting - Monday Feb 26th @ 1:15pm

Sheila Mooney sheila at osafoundation.org
Thu Mar 1 18:25:49 PST 2007


Philippe, thanks for the comments. A few further clarifications...

+ So I think I am confused about whether we are tracking just the  
desktop project milestones or the overall product suite we are  
releasing (Desktop, Server, Hosted Service)? The milestones and  
definitions are just for the desktop right? Maybe we feel the desktop  
milestones will be the long pole and that's ok. I think I was trying  
to find a way to bring in the other pieces because ultimately the  
product isn't done until all that stuff is complete - this is our  
launch date. We could choose not to track (at the same level) feature  
freeze and feature complete milestones for Cosmo, docs and hosted  
service if people don't think that's an issue. I certainly don't want  
to bombard people with more info and metrics than are necessary :-).  
I was only trying to be helpful in addressing the concerns.

+ The development milestones and exit criteria are important in  
evaluating where we are in the release. I would argue that tracking  
workflows are equally important and relevant to everyone. In the end  
the finish line around Preview will be defined by these and the  
workflows inform what ends up in our bug list in the first place  
(performance being a bit more complicated). This is the way QA tests  
(and we use the application in dogfooding scenarios) and I think it's  
particularly helpful to see stuff like (we have 15 bugs to fix this  
workflow vs 2 bugs for this one). We can then address issues like -  
should we bother supporting a certain workflow which implies punting  
or not punting a series of bugs. It gives us some perspective about  
how broken something is and the effort to fix it. Workflows span  
across projects (Desktop, Server, Hosted Service) which give us the  
added value of tracking the dependencies and making sure we aren't  
forgetting anything.

+ Ultimately I feel bug prioritization is based on the user  
experience and should be from a product perspective - understanding  
that development cost and risk is also a significant factor as well  
as the development swags (engineering reality). I see the priorities  
as follows.
	P1 Playing around with the app, trying out the features
	P2  Stuff that blocks day to day usage
	P3 Stuff that confuses people
	P4/5 Stuff that makes it more likely for people to stick with  
Chandler (conveniences)

Tagging these as crash, dataloss, interop, workarounds etc is  
certainly useful but I don't think these help us accurately reflect  
our priorities. Not all crash bugs are of equal importance ie: a  
crash everytime I create and event vs some obscure set of workflows  
that can be handled by a relnote. Interop too has more meaning when  
it's applied to whether or not someone can use the app at all (import  
their data) or simply share a calendar on Cosmo. Performance is  
harder but we have been prioritizing performance this way already  
with a set of problematic workflows based on what people find the  
most annoying. I think defining a consistent prioritization scheme is  
really important for getting us to the finish line and helps us focus  
on what's absolutely necessary.


Cheers,
Sheila


On Feb 28, 2007, at 11:09 PM, Philippe Bossut wrote:

> Sheila Mooney wrote:
>> -> We could also track some sub-milestone criteria such as the  
>> following....
>>
>> + What features have we done?
>> + What features are left to do?
>> + What workflows are complete?
>> + What workflows are incomplete?
>> + What's been tested?
>> + What hasn't been tested?
>> + What non-code deliverables are complete?
>> + What non-code deliverables are incomplete?
>
> I think it's useful for individual contributors to identify such  
> sub-milestones for themselves but, for the overall project, this is  
> not extremely useful as only a couple of persons at a time would be  
> on hook for any such micro granular milestone. I think at the  
> project level we should pace ourselves with criteria that are  
> applicable to all and are relevant to all.
>>
>> Tracking workflows helps me as well since this makes it easier to  
>> punt stuff. We could decide to defer a complete workflow which  
>> entails punting a group of bugs across multiple features.
>
> I think workflows are a way to consider a product which are  
> orthogonal to the way a product is architectured so they are not  
> very well suited to identify milestones.
>> -> The other thing I heard is that we could also agree on our  
>> ultimate end-user goals and set those expectations properly. Do we  
>> want real users or just people trying out the app to give us  
>> feedback? A proposal...
>>
>> *Dogfood Goals:*
>> Get people outside of OSAF to dogfood Chandler the way Mitch,  
>> Sheila, Priss and Mimi have been dogfooding:
>> + Using Sharing
>> + Using the Dashboard
>> + Using the Calendar
>> + Using Edit/Update
> +1, we need real users, even for a limited set of features. As long  
> as we don't get there, we're nowhere.
>> -> Also, giving people some visibility into how we are going to  
>> prioritize/punt bugs is also worthwhile so that they know what  
>> categories the P1s and P2s fit into and they understand we aren't  
>> gold-plating but fixing very core problems. Then we can make  
>> decisions like "punt all bugs in the convenience category" or say  
>> that anything which doesn't make it into those buckets gets  
>> deferred automatically. (We may need an additional bucket for  
>> developer/build/qa related stuff - this is just an example).
>>
>> *Buckets for prioritizing features and bugs:*
>> + Playing around with the app, trying out the features
>> + Stuff that blocks day to day usage
>> + Stuff that confuses people
>> + Stuff that makes it more likely for people to stick with  
>> Chandler (conveniences)
>
> +1, I would use more stringent categories though like:
>  + crash
>  + dataloss
>  + broken functionality, no workaround
>  + broken functionality, workaround available
>  + interop
>  + cosmetic
>
> We can use the keyword in bugzilla to mark bugs (some of those  
> categories already have keywords) and make clear which categories  
> of bugs are being considered for each debug period.
>
> Cheers,
> - Philippe
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