[Design] [Cosmo] [Proposal] Resend account activation email

Mimi Yin mimi at osafoundation.org
Tue Jul 3 14:21:52 PDT 2007


https://bugzilla.osafoundation.org/show_bug.cgi?id=8890
https://bugzilla.osafoundation.org/show_bug.cgi?id=8889

Jared logged 2 bugs to allow users to request that an administrator  
resent their account activation email, possibly at a new email address.

Scenarios:
1. Chandler Hub account activation emails often end up in people's  
Junk mail folders and as a result, users never 'receive' them.
2. Less likely, but also possible: Users enter the wrong email  
address when signing up for an account.

Travis feels this is too significant a piece of functionality to add  
before Code Complete, July 16th.

What can we do in the mean time?
1. Well, users aren't completely at a dead-end. Users just need to  
give up on that account and sign-up for a new one.
2. Add a 'Never got your account activation email?' link to both the  
Login and Sign-up pages and point it to the Product FAQ.

Jared? Do you have any thoughts about this?

Mimi


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