[Design] Re: 'Weird triage and sharing bugs to focus on' Redux

Aparna Kadakia aparna at osafoundation.org
Mon Dec 3 11:18:45 PST 2007


I seems that the 2 items in the QA calendar that popped into the NOW  
section are both valid as far as I can tell. One of the items re- 
appeared with the same conflict I believe I had resolved earlier. I  
resolved it again today and it seems to have stayed. The other is a  
customer tickler set on a past instance of a recurring event,  
possibly for testing purposes.

Yes, lets do a joint test session this Wednesday at 11 a.m. Lets talk  
offline about what scenarios we would like everyone to exercise on a  
precreated shared collection.
On Dec 3, 2007, at 10:33 AM, Mimi Yin wrote:

> Hi Aparna,
>
> I've noticed this behavior for non-message events as well. Perhaps  
> we should first give you an opportunity to investigate the problem  
> a little bit and then meet up to see if we can design an effective  
> test session. Assuming we conclude that a test session would help,  
> do you think we could aim for next Wednesday? I think we should  
> make sure Morgen is available and possibly Jeffrey as well.
>
> Mimi
>
> On Nov 30, 2007, at 10:10 PM, Aparna Kadakia wrote:
>
>> One observation is we have been noticing these odd cases in case  
>> of shared calendars that are being updated by multiple people and  
>> rendered thru multiple states thru edit/update. Yesterday, I  
>> mentioned to Philippe that I was seeing some odd behaviour with  
>> the QA calendar as well where some of the old PTOs and meetings  
>> were popping into the NOW section. I haven't had a chance to  
>> completely investigate that and figure out if they are basically  
>> dups of bugs you have filed below or different ones. I will look  
>> into that shortly.
>>
>> IOW, I think the scenario that will help nail these cases is  
>> getting more people to use and update shared calendars. I am all  
>> for doing a test session for this but generally speaking I haven't  
>> been able to trigger these cases on demand. I happen to encounter  
>> them occasionally with QA calendar.
>>
>> One idea is perhaps we could come up with some sharing scenarios  
>> what require edit/update and have multiple people run thru those  
>> scenarios in a single shared calendar during the test session. I  
>> can work with you on coming up with those cases.
>>
>> In the meantime I will investigate the "popping into NOW" cases in  
>> the QA calendar.
>>
>> On Nov 30, 2007, at 3:56 PM, Mimi Yin wrote:
>>
>>> Back in October, I started a thread on the design list re: weird  
>>> triage/recurrence/sharing bugs having to do with items being  
>>> marked Unread and popping into the NOW section for inexplicable  
>>> reasons.
>>>
>>> I believe we've addressed some of the underlying causes (ie.  
>>> https://bugzilla.osafoundation.org/show_bug.cgi?id=10799: Need a  
>>> mechanism to ignore certain EIM fields when determining which  
>>> items move to NOW or get marked unread). But I believe there are  
>>> still bugs at large.
>>>
>>> 'Notification' via automatically popping items into the NOW  
>>> section is core to the personal information management and  
>>> collaboration workflows. What do we need to do to make sure we've  
>>> addressed this problem for 1.0 (which is in reality, less than a  
>>> month away if you take the holidays into consideration)?
>>>
>>> Can we enlist the help of the Users list in some way? Have a  
>>> dedicated test session? Ideas?
>>> Mimi
>>>
>>> Below is a screenshot of my Office Calendar collection after 1.5  
>>> days.
>>>
>>> Entire recurring series keep popping into NOW but no evidence of  
>>> global edit
>>> https://bugzilla.osafoundation.org/show_bug.cgi?id=10948
>>> - See IRC QA Session item that is selected in screenshot, that's  
>>> a good example of this bug.
>>> - I wonder if bug 10948 is somehow related to: https:// 
>>> bugzilla.osafoundation.org/show_bug.cgi?id=10795 (Byline does not  
>>> match Who column)
>>>
>>> Odd mixture of events keep popping into NOW in the Office Calendar
>>> https://bugzilla.osafoundation.org/show_bug.cgi?id=10894
>>>
>>> Nov 12th, 2007 Weekly PPD Meeting keeps popping back to NOW
>>> https://bugzilla.osafoundation.org/show_bug.cgi?id=11475
>>> <uhoh-now.png>
>>
>

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