[Design] [Proc]Proposal for a nag-reminder feature

[Mimi Yin]

Alec and I ended up getting into a meta-discussion about the  
"Proposal for a nag-reminder feature", which I thought was a good  
topic to explore on the list.

I think the point of contention is whether we should be tracking such  
design suggestions in Bugzilla.

I would say that most design ideas are not captured or tracked in  
Bugzilla, but that part of the responsibility of the Design/Product  
team is to collect and keep track of those ideas. The notion of a  
"nagging reminder" is not new to Chandler design and as Jeffrey  
pointed out is part of the iCalendar spec as well.

In that sense, I don't think we'll lose track of it. However, before  
it is articulated as a task in bugzilla, it needs to be considered  
within the context of workflows and user scenarios. For instance, we  
may decide that we have a completely different feature that solves  
the same user scenario but looks nothing that this nag feature.  
That's the process we follow for all of our other design ideas. I  
think that should be the process we follow for design ideas suggested  
by the community as well.

This doesn't mean that people should log bugs as a way to start the  
conversation. I think it will be very hard for people in the  
beginning to figure out which forum is appropriate and so we don't  
want to discourage participation because we have too many channels of  
communication to choose from. But once something has landed in our  
lap, we need to have a unified process for processing and addressing it.

Given that, we have yet to actually pull together and summarize  
Dogfood feedback for 0.6, so perhaps we haven't inspired a lot of  
confidence that feedback and suggestions will be taken seriously and/ 
or won't fall off the radar. But it's a known issue and something  
we're actively working on to address in the near-term.

For more context, check out:
https://bugzilla.osafoundation.org/show_bug.cgi?id=4933

Begin forwarded message:

> From: bugzilla-daemon at osafoundation.org
> Date: January 11, 2006 2:55:09 PM PST
> To: mimi at osafoundation.org
> Subject: [Bug 4933] Calendar "nag" type reminders.
>
> http://bugzilla.osafoundation.org/show_bug.cgi?id=4933
>
>
>
>
>
> ------- Additional Comments From alecf at osafoundation.org   
> 2006-01-11 14:55 PST -------
> there's a very clear feature description in comment 0: the ability  
> to set a
> reminder that repeats on a regular basis. If the actual feature to be
> implemented varies from this, then this bug can record what  
> happened to that
> feature, and what other bugs are tracking those changes.
>
> If we mark this invalid or won't fix, then we loose the tracking  
> bug for the
> feature and there's no accountability for whether or not we've  
> addressed this
> feedback or not.
>
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