[Design] High End Email

[Cory Preus]

I agree with Kaitlin's assessment of email overload.

> + Learned helplessness: "I've taken people's advice on email before 
> and it didn't work, so I'm not going to waste my time listening to 
> you. Email is like commuting: it's a pain in the butt but there's 
> nothing you can do about it."
> + Urgent things crowding out important things: "I don't have time to 
> take a time management class."
> + Fear: "If I learn a few simple things that will save 50% of my email 
> time, then I will have to live with the frustration of knowing that I 
> could have done this years ago and saved myself countless hours. It's 
> emotionally easier to believe that I've been doing the best that I 
> could."

I have one to add:

+ More: "If manage my email faster, all it does is let me manage more 
emails."

A dangerous proposition, if you ask me. I like Zoe well enough, but 
really, it breeds a nasty habit of saving data. For what? Yeah, storage 
is effectively free nowadays, but saving something just because merely 
compounds the problem of email (info) overload.

Deletion is something we are uncomfortable with...like anything else 
that has "finality".  Maybe Chandler could have an "email heaven" where 
emails go after they are deleted. It might give the rest of us some 
peace that the email has gone on to a better place. ;)

The Church of Chandler. I can see it now.

Cory
--
http://www.wrote.org/