Open Source Applications Foundation

[Design] High End Email

Mitch Kapor Thu, 06 Mar 2003 08:09:23 -0800


>Why not write a fantastic email program, something with the capabilities 
>of Zoe or Chandler but with a graceful, powerful user interface that 
>doesn't throw out the baby with the bathwater by trying to be cross platform.

I believe it is possible to create "a graceful, powerful user interface" 
and still be cross-platform.  The burden of proof is on us and what we do 
with wxWindows, but watch us!

>I think perhaps there's a market for a high end email program. Something 
>for people who spend two or three hours a day with their email and for 
>whom it's vital that they manage it effectively. Why not write a fantastic 
>email program, something with the capabilities of Zoe or Chandler but with 
>a graceful, powerful user interface that doesn't throw out the baby with 
>the bathwater by trying to be cross platform. People pay hundreds for 
>those Franklin planners, I'd bet they'd pay $200 or more for a great email 
>program -- if you can build it and then market it as such.
>
>Along with this email program, by the way, should come world class 
>support. Not just a mailing list and web forum but an email personal 
>trainer. A real person who walks you through setting up the program for 
>the first time, and who calls you once a week for the first few months to 
>talk about how the program has been working for you and teaching you more 
>of its features. Once you've settled in they'd send you a quick note every 
>now and then to let you know about a new feature, tell you about a 
>software update or new plug-in, or just find out if there's anything 
>email-related they can help you with.

If Chandler is Linux, then this is a great business opportunity for a Red 
Hat equivalent.