[cosmo-dev] Safari 2

[Katie Capps Parlante]

Would a "static" screen shot work just as well as loading the ui, with 
careful attention to positive, friendly wording?

I noticed that twitter and some facebook apps to a good job of being 
light and friendly when telling the user that the app is down. It has a 
surprisingly positive affect on me personally!

Uh, and shouldn't this conversation be on the design list?

Cheers,
Katie

Bobby Rullo wrote:
> I disagree. I think what would really scare people off is just seeing 
> the "processing..." link and nothing else. Or just a blank page.
> 
> It's not really possible to just let people get a certain way, and then 
> when it breaks to warn them. The only safe way is to warn them up front. 
> Maybe this is what you are saying though.
> 
> Anyhow, this is not just for Safari 2, this would be for all known 
> unsupported browsers.
> 
> bobby
> 
> 
> On Nov 15, 2007, at 2:03 PM, Mimi Yin wrote:
> 
>> I would let people get as far as loading the UI so they can get a peak 
>> (assuming it will continue to load nicely). It would be a shame to 
>> lose people by scaring them too much. We should at least try to get a 
>> hook in - "Look at how cool this could be. Don't you want to upgrade 
>> your browser so you can try it out?"
>>
>> We can load the UI (logged in or ticket view). Pop-up a dialog. And 
>> make sure the user understands that if the experience isn't so great, 
>> it's the browsers fault.
>>
>> Is Safari 2 the only browser we're going to do this for? If yes, I 
>> think we should say 'no longer supported'. It sounds nicer than just 
>> plain ole 'not supported'. Plus it's the truth!
>>
>> ===
>> Your browser Safari version 2.x is no longer supported.
>> Try one of these instead: Safari 3 | Firefox
>>
>>                                             [Close]
>> ===
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