[Cosmo-dev] "Forgot Password" workflow

Jared Rhine jared at wordzoo.com
Thu Feb 15 10:26:40 PST 2007


Travis Vachon wrote:
> 1) User enters username, service sends password to email address 
> registered for that username
> 2) User enters email address, service sends password (and username?) to 
> that email address if and only if a user associated with that address 
> exists

A variety of sites support both.  If I had to pick one, I'd probably 
pick email.  People are more likely to have a username stored in a form 
or Chandler account dialog or something, so they *sometimes* will be 
better able to remember that.

+1 for both.

Though I've asked for non-unique email addresses, I admit freely I've no 
idea how that interacts with forgotten-password workflows.  I'd tend to 
say that anyone sharing an email can reasonably see a password reset 
from others sharing that password, but I don't know which account you'd 
reset if just an email was entered.  Hopefully that isn't necessarily a 
death-knell for the whole idea.

-- Jared



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