[Cosmo-dev] time out tickets

Sheila Mooney sheila at osafoundation.org
Tue Feb 13 11:41:11 PST 2007


Pieter,

Thanks for pointing this out. Please log these in bugzilla so we can  
track them.

I just wanted to point out that from a product perspective this is  
not a casual collaborator feature so perfecting this stuff will have  
to be prioritized along with everything else. We want to see how much  
dogfood feedback we get from these types of users.

That being said, I agree there is definitely some weirdness in this  
workflow. If the Cosmo team feels there are some obvious trivial  
changes that would improve the experience, I would encourage them to  
go ahead and log those and we can get them some of this fixed for  
Preview.

Cheers,
Sheila

On Feb 12, 2007, at 2:42 PM, Pieter Hartsook wrote:

> I'd like to propose a change to the UI for granting tickets that  
> expire.
>
> 1. In thinking about how I would use this feature, it would make more
> sense to specify the expiration date/time, perhaps with a date/time
> picker (you would also  need to be able to specify the timezone)
> rather than the number of time units from the creation of the ticket.
>
> With the current UI it is not clear when the time period starts - is
> it from the creation of the ticket or from the time of first use?
>
> Also, having the time units in seconds rather than hours or something
> longer is not so useful. Picking an expiration for the ticket obviates
> this issue.
>
> 2. An associated issue is: What is the user experience when trying to
> use a bookmarkable ticket that has expired ?- Currently the browser
> just sits there with a dialog message that says "Processing...".
> Perhaps a message that you are trying to use an expired access ticket
> would be more user friendly.
>
> Pieter
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