[chandler-users] Hub possible fix

Katie Parlante capps at osafoundation.org
Wed May 6 11:47:58 PDT 2009


Hi Jared,

Yup, my bug is fixed and I'm not noticing further problems editing the  
collection I'm subscribed to on the Hub. Yay! Thanks for tracking this  
down, these bugs were indeed pretty nasty.

Cheers,
Katie

On May 5, 2009, at 3:02 PM, Jared Rhine wrote:

> On Monday 04 May 2009 13:20:01 Jared Rhine wrote:
>> A variety of people have reported the distressing problems with Hub
>> throwing 400 errors and similar looking errors.
>
> In reprocessing older bug reports, I (re-)found where the "maybe its  
> the JVM"
> idea came from:
>
>  https://bugzilla.osafoundation.org/show_bug.cgi?id=12291
>
> Randy, in processing this bug, set an option on the server to  
> "avoiding
> optimizing TicketAuthenticationProvider".  I found this  
> configuration in the
> files for "hub-29", the previous version of the Hub production  
> instance, but
> it's not in "hub-30", the production instance that Jeffrey pushed  
> live Feb
> 13th.
>
> So I confirmed I could replicate two bugs, 12291 and the "editing a  
> description
> throws a 404".  Then I made the "avoid optimizing
> TicketAuthenticationProvider" change to hub-30 (the live Hub) and  
> now those
> two bugs are working.
>
> So huzzah, probably!
>
> People who have had problems with the Hub throwing errors, could you  
> please
> repeat your tests and update bugs you have filed about Hub edit/save  
> problems?
>
> There are probably still issues remaining, but we need to  
> collectively figure
> out which ones.  As the above description suggests, this fix may  
> have affected
> the general category of ticketing-related errors.  (Though "just  
> edit the
> description" is also fixed for me and that's not ticketed.)
>
> -- Jared
>
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