[chandler-users] Fwd: IMAP issues on Exchange

Mimi Yin mimi at osafoundation.org
Wed Oct 29 14:52:27 PDT 2008

Forwarding more information from Bruce re: Exchange

Begin forwarded message:

> From: "Bruce Richards" <brichards at snet.net>
> Date: October 29, 2008 2:47:11 PM PDT
> To: Mimi Yin <mimi at osafoundation.org>
> Subject: Re: your mail
> Yes.
> Just as an added clarification.... the most common thing is that  
> Exchange is just delete the spaces.
> If you want, I can try and find out how Exchange identifies the  
> Chandler subfolders in my Inbox.
> There is a utility called "Exchange Explorer" that I can use and  
> maybe discover some other information about these folders.
> I will be able to get to this tomorrow.
> On Oct 29, 2008, at 8:24 AM, Bruce Richards wrote:
>> Hi Mimi,
>> Just another thought... I noticed that the folders that Chandler  
>> creates are called "Chandler Mail" etc.  There is a blank space in  
>> the name.  Exchange creates its own email addresses for folders  
>> and sometimes does strange things with names with spaces.  I have  
>> worked with Exchange folders and created folders that we use as  
>> email boxes... we send messages from outside to these addresses.    
>> I have learned to keep them short with only alpha characters in  
>> the name... no spaces or "special" characters like spaces.  Don't  
>> know it this has anything to do with our issues, but just  
>> mentioning it.
>> Bruce
>> -------------- Original message from Mimi Yin  
>> <mimi at osafoundation.org>: --------------
>> Hi Jack and Bruce,
>> We've been trying to track down some IMAP folder issues for a  
>> while now. In particular IMAP folders on Exchange. https:// 
>> bugzilla.osafoundation.org/show_bug.cgi?id=12143
>> Jack, are you on Exchange as well? Exchange and Outlook aren't  
>> known for immaculate IMAP support, though that doesn't mean the  
>> problem isn't on our end.
>> Would you mind providing some log files? You can follow directions  
>> here to figure out here: http://chandlerproject.org/Projects/ 
>> TroubleshootChandler#Help%20us%20figure%20out%20what's%20going
>> Best,
>> Mimi
>> Begin forwarded message:
>>> From: Jack Wheeler <jack at bluehatdesign.com>
>>> Date: October 24, 2008 12:57:47 PM PDT
>>> To: Chandler users <chandler-users at osafoundation.org>
>>> Subject: [chandler-users] (no subject)
>>> I am attempting to setup IMAP folders in Chandler. I am running  
>>> Chandler
>>> desktop on Windows XP and syncing through Chandler Hub. When I  
>>> set up
>>> the incoming account, it created the folders on the server  
>>> successfully
>>> and the Test button connects successfully. However, when I sync,  
>>> I get
>>> the following error:
>>> "UID invalid arguments"
>>> Also, Chandler is unable to autoconfigure the account settings.
>>> I'm convinced that my basic account information is correct (port,
>>> security, server, login)
>>> Can anyone shed any light on this?
>>> -- 
>>> Jack Wheeler
>>> BlueHatDesign
>>> http://www.bluehatdesign.com
>>> 888-251-4201
>> Begin forwarded message:
>>> From: "Bruce Richards" <brichards at snet.net>
>>> Date: October 24, 2008 7:22:54 AM PDT
>>> To: chandler-users at osafoundation.org
>>> Subject: [chandler-users] Sync email with MS Exchange -
>>> New user.  Still setting up Chandler.
>>> We have a MS Exchange mail server on local network.  Cannot sync  
>>> email and get a copies of emails into Chandler.
>>> Configuration is set up and I can create the Chandler folders in  
>>> the email account and send mail with POP, but get an "unspecified  
>>> error" when I try to sync.  It happens whether there is mail to  
>>> retrieve or not.
>>> The MS Exchange is SBS 2002-pretty standard setup.
>>> Ideas?  Ideas on how to trouble shoot?  Kind of stuck.  Don't  
>>> know what to look for on the Exchange side or the Chandler side.....

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