[chandler-users] URGENT Restoring from SnapShot

Sheila Mooney sheila at osafoundation.org
Tue Oct 14 10:38:32 PDT 2008


Micheal,

Sorry about the delay in getting back to you.

Do you by chance have a .chex file stored somewhere? Is that the  
snapshot you are talking about? That is the primary backup mechanism  
we use. A .chex file is automatically generated when you shut down the  
app so we should see if you have one just in case. It might be that  
it's too old but worth checking anyhow.

Exactly what steps did you do to create the snapshot? This will help  
us figure out the best path to restore this data.

Cheers,
Sheila

On Oct 14, 2008, at 10:18 AM, Michael Jenkins wrote:

> Hi Guys,
>
> Really would really appreciate a response/acknowledgement from someone
> human.
>
> I posted error messages yesterday regarding a failure on my local
> machine of the desktop copy of chandler. Seems it happened at about  
> same
> time as the main hub went down.
>
> So I cannot recover from the hub - seems to be old data - not sure how
> far you guys rolled it back.
>
> I am thus utterly dependant on the snapshot - for me this is serious.
>
> I cannot find much in way of support for this problem.  I managed to
> find the menu item which pointed me towards rebuilding from the  
> snapshot
> but get this error message below
>
> Please do not leave me hanging guys.  I look forward to a response
>
> regards
>
> Michael
>
>
>
>
> Seconds since last error: 292
> Chandler Version: 1.0.2
> OS: nt
> Platform Type: win32
> Platform Details: Windows-XP-5.1.2600
> Architecture:
> Python Version: 2.5.1 (r251:54863, Nov 28 2007, 17:53:19) [MSC v. 
> 1310 32
> bit (Intel)]
> Traceback (most recent call last):
>  File "C:\Program Files\Chandler.py", line 101, in main
>    return realMain()
>  File "C:\Program Files\Chandler.py", line 80, in realMain
>    app = wxApplication(redirect=redirect, useBestVisual=useBestVisual)
>  File "C:\Program Files\release\bin\lib\site-packages\wx\_core.py",
> line 7901, in __init__
>    self._BootstrapApp()
>  File "C:\Program Files\release\bin\lib\site-packages\wx\_core.py",
> line 7498, in _BootstrapApp
>    return _core_.PyApp__BootstrapApp(*args, **kwargs)
>  File "C:\Program Files\application\Application.py", line 377, in  
> OnInit
>    options)
>  File "C:\Program Files\application\Utility.py", line 1101, in
> openRepositoryOrBackup
>    view = openRepository(options, repoDir)
>  File "C:\Program Files\application\Utility.py", line 1070, in
> openRepository
>    view = initRepository(repoDir, options)
>  File "C:\Program Files\application\Utility.py", line 684, in
> initRepository
>    repository.open(**kwds)
>  File "c:\program
> files\release\bin\lib\site-packages\chandlerdb-0.7_37-py2.5-win32.egg 
> \chandlerdb\persistence\DBRepository.py",
> line 970, in open
>    raise RepositoryRunRecoveryError, recover
> RepositoryRunRecoveryError: True
>
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