[chandler-users] Chandler Startup Hang

[Igor Kofman]

Thanks for your reply!  Just had a chance to give this a try and both things
you suggested worked.  I added a Troubleshooting section to the FAQ with
this info, but let me know if It's already up somewhere more appropriate - I
couldn't find it.

Thanks again,
Igor

On Mon, Jul 21, 2008 at 5:02 PM, Jeffrey Harris <jeffrey at osafoundation.org>
wrote:

> Hi Igor,
>
>  Chandler (0.7.4.1 <http://0.7.4.1> and 0.7.7 on Mac OSX 10.4 Intel) have
>> stopped working for me.
>>
>
> Sorry to hear that!  When was the last time it worked, and what version of
> Chandler were you using at the time?
>
>  They just hang during "Opening the database".  Any suggestions on how to
>> get thing going to recover my data in text form would be appreciated!
>>
>
> If you're using a recent enough version of Chandler, an automatic backup
> should have been created for you at shutdown, look for your profile
> directory (see
> http://chandlerproject.org/bin/view/Projects/ProfileDirectory) and see if
> there's a file called backup.chex, how big it is, and what date it was last
> changed.
>
> If that backup isn't recent enough, but you've been able to open your data
> after your most recent upgrade, there are various things you could try.
>
> Try holding down the Ctrl key while starting Chandler.  It should give you
> a list of options.  If you've got data that's important to you, I'd start by
> choosing the "make a snapshot" option.  Then, start up again and try "Do
> internal cleanup, but keep my data and settings".
>
> If you upgraded and now Chandler fails to open, try downloading the old
> version and try running it.
>
> ----
>
> Once you get Chandler starting up, to get your events and tasks out, you
> can export each collection as iCalendar, just select each collection you
> want and choose File > Export > Notes and Events to .ics.
>
> You can also directly convert your backup.chex file to text, but it'll have
> lots of extraneous information, in addition to the body and titles of your
> items.  If you want to follow this route, choose Tools > Sharing > Convert
> export file.
>
> Sincerely,
> Jeffrey
>



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