[chandler-users] Chandler IMAP folders not showing up in Thunderbird

[Mimi Yin]

Hi Rebecca,

I just found this thread on the internets :) https:// 
bugs.launchpad.net/ubuntu/+source/mozilla-thunderbird/+bug/122529

It looks like in Thunderbird, you need to manually subscribe to IMAP  
folders created by other email applications.

I think the "Subscribe" menu might be different depending on which  
platform you're on. On Mac, it's under File>>Subscribe... On Ubuntu,  
it's under Tools>>Account Settings>>Manage Folder  
Subscriptions>>Subscribe. Not sure what it is on Windows.

Let us know if that works for you.

Mimi

P.S. I changed the subject line of this thread so that others who run  
into the same problem can find it more easily.

On Jul 7, 2008, at 5:32 PM, Rebecca Loring wrote:

> I realized that I was moving messages incorrectly from my server  
> client (I guess not everything is drag-and-drop) to the Chandler  
> folders.  Once I tried it, it worked perfectly, appearing on my  
> Dashboard with the next sync.
>
> The problem is that I never use my server for mail, since it seems  
> to just hold the detritus of messages skimmed by my filters.  So  
> we're at least one step closer (sorry, user error), but the ideal  
> would be to have the folders show up on Thunderbird.  Are there  
> some permissions I might have inadvertently set on TB that might  
> prevent anyone but me from creating folders?  I'll check.
>
> Thanks again.
>
>
> -- 
> <C:rflBlueGamutbusiness2008signature-bg.gif>
>
>
> Rebecca Loring wrote:
>>
>>
>>
>> Mimi Yin wrote:
>>>
>>> Hi Rebecca,
>>>
>>> I sympathize! Just so we're both on the same page, let me try and  
>>> summarize your problem.
>>>
>>> 1. You tried to create Chandler IMAP folders by clicking on the  
>>> [Configure] folders button when you set up your "Incoming IMAP  
>>> Mail Account" in Chandler.  Yes.
>>>
>>> 2. You can see the Chandler IMAP folders on your mail server.  
>>> (I'm assuming there's a web application you can use to access  
>>> your mail?) But you can't actually add any messages to them from  
>>> the web application. Yes.  Whenever I try to drag a message from  
>>> my server's "Horde" client over to a Chandler folder, the little  
>>> universal No symbol appears.  (Or is it that you can add them  
>>> from the web application, but can't see the in Chandler? If this  
>>> is the case, I have a few more tricks you can try.)
>>>
>>> 3. The Chandler IMAP folders don't show up in Thunderbird at all.  
>>> (I'm assuming you have other IMAP folders that do show up just  
>>> fine in Thunderbird.)  Yes.
>>>
>>> 4. You have also tried setting up Chandler IMAP folders with your  
>>> GMail account, to no avail. (Again, I'm assuming that you have  
>>> turned on IMAP support in your GMail account under "Settings".)   
>>> Yes.
>>>
>>> Other users have written in about problems with the IMAP folders  
>>> as well. One user said that his problems went away after removing  
>>> the folders from the server and then reconfiguring them again.
>>>
>>> It sounds unscientific, but it worked for him. Just go back to   
>>> File>>Accounts>>Incoming Mail  and click [Remove] folders...and  
>>> then click [Configure] folders again.  Just tried that, but still  
>>> the folders only appear on my server, not Thunderbird.
>>>
>>> Again, it may take a few hours for the folders to actually show  
>>> up.  Thanks, Mimi.  I'll keep trying.  In case it matters, I'm  
>>> using Thunderbird version 2.0.0.14 (20080421).
>>>
>>> I am adding your scenario to bug 12143, which we're using to keep  
>>> track of IMAP folder related issues - https:// 
>>> bugzilla.osafoundation.org/show_bug.cgi?id=12143
>>>
>>> Best,
>>> Mimi
>>>
>>> On Jul 7, 2008, at 12:22 PM, Rebecca Loring wrote:
>>>
>>>> I've tried every few days for about a week.  I even tried  
>>>> creating the folders myself, but, as I expected, they don't sync  
>>>> with Chandler.  I've tried it with my Thunderbird account and  
>>>> Gmail, and no luck either place.
>>>>
>>>> I really love Chandler and I want it to work, but until I get  
>>>> the folders going it's too time-consuming to copy messages from  
>>>> my inbox and paste them into the Chandler Quick Entry widget.   
>>>> Any ideas on what I'm doing wrong?
>>>>
>>>> Thanks so much for getting back to me.
>>>> Rebecca
>>>>
>>>>
>>>> -- 
>>>> <C:\rfl\BlueGamut\business\2008\signature-bg.gif>
>>>>
>>>> Mimi Yin wrote:
>>>>>
>>>>> Hi Rebecca,
>>>>>
>>>>> Sometimes it takes a while for IMAP folders to sync between  
>>>>> email applications. How long ago did you create the folders?
>>>>>
>>>>> Best,
>>>>> Mimi
>>>>>
>>>>>
>>>>> On Jul 3, 2008, at 11:28 PM, Rebecca Loring wrote:
>>>>>
>>>>>>
>>>>>> I love the idea of Chandler -- it's just what I've been  
>>>>>> looking for, but I've been unable to create the three folders  
>>>>>> on my client (Thunderbird).  They're created at my server, but  
>>>>>> even there I can't move messages into them.
>>>>>>
>>>>>> If the whole point is to keep your inbox being your to-do  
>>>>>> list, there must be a way to do it.  What am I missing?  (BTW,  
>>>>>> I checked through everything I could find online and couldn't  
>>>>>> get through on the IRC chat; if there's an answer there, I  
>>>>>> apologize, I must have missed it.)
>>>>>>
>>>>>> Thanks for your help,
>>>>>> Rebecca
>>>>>> future Chandler addict
>>>>>> _______________________________________________
>>>>>> chandler-users mailing list
>>>>>> chandler-users at osafoundation.org
>>>>>> http://lists.osafoundation.org/mailman/listinfo/chandler-users
>>>>>
>>>>>
>>>>
>>>
>>
>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.osafoundation.org/pipermail/chandler-users/attachments/20080708/4f003f14/attachment.html