[chandler-users] e-mail help

[Mimi Yin]

Hi Rebecca,

I sympathize! Just so we're both on the same page, let me try and  
summarize your problem.

1. You tried to create Chandler IMAP folders by clicking on the  
[Configure] folders button when you set up your "Incoming IMAP Mail  
Account" in Chandler.

2. You can see the Chandler IMAP folders on your mail server. (I'm  
assuming there's a web application you can use to access your mail?)  
But you can't actually add any messages to them from the web  
application. (Or is it that you can add them from the web  
application, but can't see the in Chandler? If this is the case, I  
have a few more tricks you can try.)

3. The Chandler IMAP folders don't show up in Thunderbird at all.  
(I'm assuming you have other IMAP folders that do show up just fine  
in Thunderbird.)

4. You have also tried setting up Chandler IMAP folders with your  
GMail account, to no avail. (Again, I'm assuming that you have turned  
on IMAP support in your GMail account under "Settings".)

Other users have written in about problems with the IMAP folders as  
well. One user said that his problems went away after removing the  
folders from the server and then reconfiguring them again.

It sounds unscientific, but it worked for him. Just go back to   
File>>Accounts>>Incoming Mail  and click [Remove] folders...and then  
click [Configure] folders again.

Again, it may take a few hours for the folders to actually show up.

I am adding your scenario to bug 12143, which we're using to keep  
track of IMAP folder related issues - https:// 
bugzilla.osafoundation.org/show_bug.cgi?id=12143

Best,
Mimi

On Jul 7, 2008, at 12:22 PM, Rebecca Loring wrote:

> I've tried every few days for about a week.  I even tried creating  
> the folders myself, but, as I expected, they don't sync with  
> Chandler.  I've tried it with my Thunderbird account and Gmail, and  
> no luck either place.
>
> I really love Chandler and I want it to work, but until I get the  
> folders going it's too time-consuming to copy messages from my  
> inbox and paste them into the Chandler Quick Entry widget.  Any  
> ideas on what I'm doing wrong?
>
> Thanks so much for getting back to me.
> Rebecca
>
>
> -- 
> <C:\rfl\BlueGamut\business\2008\signature-bg.gif>
>
> Mimi Yin wrote:
>>
>> Hi Rebecca,
>>
>> Sometimes it takes a while for IMAP folders to sync between email  
>> applications. How long ago did you create the folders?
>>
>> Best,
>> Mimi
>>
>>
>> On Jul 3, 2008, at 11:28 PM, Rebecca Loring wrote:
>>
>>>
>>> I love the idea of Chandler -- it's just what I've been looking  
>>> for, but I've been unable to create the three folders on my  
>>> client (Thunderbird).  They're created at my server, but even  
>>> there I can't move messages into them.
>>>
>>> If the whole point is to keep your inbox being your to-do list,  
>>> there must be a way to do it.  What am I missing?  (BTW, I  
>>> checked through everything I could find online and couldn't get  
>>> through on the IRC chat; if there's an answer there, I apologize,  
>>> I must have missed it.)
>>>
>>> Thanks for your help,
>>> Rebecca
>>> future Chandler addict
>>> _______________________________________________
>>> chandler-users mailing list
>>> chandler-users at osafoundation.org
>>> http://lists.osafoundation.org/mailman/listinfo/chandler-users
>>
>>
>

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