Fixed corrupt indexes [WAS: RE: [chandler-users] using the Dashboard]
Rémi Després-Smyth
remi at terracognita.ca
Fri Feb 22 09:54:21 PST 2008
Jeffrey, thanks - this did the trick.
Best,
Remi.
-----Original Message-----
From: chandler-users-bounces at osafoundation.org
[mailto:chandler-users-bounces at osafoundation.org] On Behalf Of Jeffrey
Harris
Sent: February 18, 2008 4:08 PM
To: Chandler users
Subject: Re: [chandler-users] using the Dashboard
Hi Rémi,
> A colleague of mine is a bit frustrated, his Chandler desktop no
> longer syncs with his Hub account. I've looked through his log file,
> and it looks fine, except for two locations where errors come up. In
> both cases, a Java java.io.ioexception exception appears to have been
> raised, as a result of file "_e2.fnm" not existing.
What's happened is that the full text index Chandler uses for allowing
searching within collections has become corrupted. That unfortunately
happened occasionally in 0.7.1, I haven't heard of it being a problem
since we upgraded a few libraries.
To solve the problem in the short term, have your colleague start
Chandler while holding down the Ctrl key. One of the options will be to
"Discard full-text index and reindex my data". This should make those
collections sync again. Probably the next step would be to have him
export his data to a .chex file and upgrade to 0.7.4.1.
Please let us know if that doesn't fix the problem!
Sincerely,
Jeffrey
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