[chandler-users] using the Dashboard

[Jeffrey Harris]

Hi Rémi,

> A colleague of mine is a bit frustrated, his Chandler desktop no longer
> syncs with his Hub account.  I've looked through his log file, and it looks
> fine, except for two locations where errors come up.  In both cases, a Java
> java.io.ioexception exception appears to have been raised, as a result of
> file "_e2.fnm" not existing.  

What's happened is that the full text index Chandler uses for allowing 
searching within collections has become corrupted.  That unfortunately 
happened occasionally in 0.7.1, I haven't heard of it being a problem 
since we upgraded a few libraries.

To solve the problem in the short term, have your colleague start 
Chandler while holding down the Ctrl key.  One of the options will be to 
  "Discard full-text index and reindex my data".  This should make those 
collections sync again.  Probably the next step would be to have him 
export his data to a .chex file and upgrade to 0.7.4.1.

Please let us know if that doesn't fix the problem!

Sincerely,
Jeffrey