[chandler-users] Error When Syncing

[Jeffrey Harris]

Hi David,

> We have been using Chandler for a couple of weeks now.  The
> functionality to combine schedules, share read-only views and access
> via the client or web are outstanding!  Kudos to the entire Chandler
> team!

Thanks!  Glad to hear it's working well so far for you!

> I have copied the underlying error messages (one per share) below.
> Note that my collection and one family member's collection appear to
> be still working fine and do not show the error symbol next to them.
> 
> Any thoughts on how to correct this would be appreciated.

The Lucene index has gotten corrupted.  We've seen this once in a great
while, but we haven't been able to figure out why it's happening.
Fortunately, there's an easy way to repair this aspect of the problem.

1. Start Chandler normally, but as it opens, hold down the control key
2. You'll get a list of start-up options.  Choose,
   "Discard my full-text index and reindex all my data", hit OK
3. At this point, the index part of the problem should be fixed.  If you
have more problems (or if you can reproduce this problem!) please let us
know!

Sincerely,
Jeffrey