[chandler-users] Re: Chandler 0.7.0-rc4 account configuration problem under Windows

[Philippe Bossut]

Good catch Reid! I'm resending so that Ian can get your insight (I don't 
think he's on the chandler-users list).

As for the "Chandler Server Sharing", this is used to set up an account 
on a server other than the OSAF hosted Hub.

Cheers,
- Philippe

Reid Ellis wrote:
> Hey Ian,
>
> One thing that raised alarm bells for me was:
>     Chandler Hub sharing (error from mail server hub.chandler.org 
> "timeout error")
>
> Chandler Hub sharing does not involve email -- did you set up an email 
> account that points to hub.chandlerproject.org? You should be setting 
> up mail accounts to point to your mail server
>
> In the "Create new Account..." popup, there are 5 choices:
>     Incoming mail
>     Outgoing Mail
>     Chandler Hub Sharing
>     Chandler Server Sharing
>     WebDAV Sharing
>
> [Hm, I am puzzled by "Chandler Server Sharing", but we will ignore 
> that for now.]
>
> When you set up mail, you should be choosing "Incoming mail" and 
> entering information for your mail server (*not* 
> hub.chandlerproject.org).
>
> To set up your hub account, you would select "Chandler Hub Sharing", 
> and enter a descriptive name (whatever you like, I use just "hub"), 
> and the name and password with which you log on to 
> <http://hub.chandlerproject.org>.
>
> I hope this helps,
> Reid
>
> On Sep 19, 2007, at 19:34, Philippe Bossut wrote:
>> Hi Ian,
>>
>> Thanks for giving Chandler a try. Since rc4, we went through a couple 
>> of other rc iterations and finally shipped a final 0.7.0.1 version 
>> that is really ready for use. You can download it from our general page:
>>    http://chandlerproject.org/
>>
>> As far as Windows install is concerned, I'd like to know more what is 
>> happening. If you could email me your log file, that would help (you 
>> can find it in Chandler under the menu Tools>>Logging>>Log window... 
>> the top of the dialog gives you the location of the complete log file).
>>
>> We had spotty reports of people unable to use Chandler from behind a 
>> firewall. This is strange. It seems that some firewalls weed out 
>> anything generated by SSL. Using the Chandler Web UI though should 
>> work from your work location, does it? This should at least allow you 
>> to see and edit your calendars and task lists.
>>
>> As for sending emails, you cannot send emails to your Chandler Hub 
>> account proper. However, you can send emails to the IMAP account you 
>> set up your home Chandler Desktop with. You can then drop those 
>> emails into the relevant Chandler IMAP folder and get them to show up 
>> into Chandler (see 
>> http://chandlerproject.org/pub/Product/GetStartedGuide/2-ConfigureFolders.html#ChandlerFolders). 
>>
>>
>> Hope this helps.
>>
>> Cheers,
>> - Philippe
>>
>> I.G.Ferris at iaea.org wrote:
>>> Dear Colleagues,
>>>
>>> I am seeking a web-based PIM to work with my project counterparts. 
>>> Over the weekend, I tested Chandler 0.7.0-rc4 on OS X 10.4.10. It 
>>> worked and had the required functionalities.
>>> Today I installed at my office the Windows version under XP and 2000 
>>> (Microsoft Outlook). Both installations appeared to install 
>>> successfully. However I have been unable to configure account 
>>> preferences--Chandler Hub sharing (error from mail server 
>>> hub.chandler.org "timeout error"). Likewise incoming or outgoing 
>>> mail failed all tests. There doesn't appear to be any problem with 
>>> hub.chandler.org since I can access my account manually or via the 
>>> URL I created over the weekend.
>>>
>>> I have looked at your FAQs and at known problems but haven't found 
>>> any solutions to date about Windows and firewalls. If it isn't 
>>> possible to configure the Chandler desktop for Windows, what about 
>>> automatically sending emails from MS Office to my account on 
>>> Chandler Hub and managing their or from my Mac at home?
>>>
>>> I would appreciate any suggestions or relevant links.
>>> Best regards,
>>>
>>>
>>> Ian Ferris
>>> Food and Environmental Protection Section
>>> Joint FAO/IAEA Division of Nuclear Techniques in Food and Agriculture
>>> P.O.Box 100, Wagramer Strasse 5
>>> A-1400 Vienna, Austria, European Union
>>> Tel: +43 1 2600 21696
>>> Fax: +43 1 26007 21696
>>> E-Mail: I.G.Ferris at iaea.org
>>>
>>> WWW:     http://eLearning.iaea.org/
>>>                  http://www-infocris.iaea.org/
>>>      http://www-naweb.iaea.org/nafa/index.html
>
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