[chandler-users] RE: Chandler 0.7.0-rc4 account configuration problem under Windows

[I.G.Ferris at iaea.org]

Hi Philippe,

Many thanks for your follow-up and support. We are in the middle of our General Conference so my Chandler evaluation for my project counterparts is on hold. 

However, if I will reinstall Chandler  0.7.0.1 and try accessing the Agency's mail server. However, your suggestion of redirecting messages through my Mac would certainly work as a temporary workaround.

Just one question, can I control where Chandler is installed under Windows? It was installed by default on my Agency's virtual drive last time and this exceeded my quota. On the other hand, I have plenty of capacity on my Windows C: drive.

Very best wishes,

Ian

PS It isn't only Chandler that has problems with Agency's firewall/authentication our other web-based applications are affected. But there is no easy answer since security is becoming an issue even for my Division where information is publicly available. 

-----Original Message-----
From: Philippe Bossut [mailto:pbossut at osafoundation.org]
Sent: Thursday, 20 September 2007 01:34
To: FERRIS, Ian Glen
Cc: Chandler
Subject: Re: Chandler 0.7.0-rc4 account configuration problem under
Windows


Hi Ian,

Thanks for giving Chandler a try. Since rc4, we went through a couple of 
other rc iterations and finally shipped a final 0.7.0.1 version that is 
really ready for use. You can download it from our general page:
    http://chandlerproject.org/

As far as Windows install is concerned, I'd like to know more what is 
happening. If you could email me your log file, that would help (you can 
find it in Chandler under the menu Tools>>Logging>>Log window... the top 
of the dialog gives you the location of the complete log file).

We had spotty reports of people unable to use Chandler from behind a 
firewall. This is strange. It seems that some firewalls weed out 
anything generated by SSL. Using the Chandler Web UI though should work 
from your work location, does it? This should at least allow you to see 
and edit your calendars and task lists.

As for sending emails, you cannot send emails to your Chandler Hub 
account proper. However, you can send emails to the IMAP account you set 
up your home Chandler Desktop with. You can then drop those emails into 
the relevant Chandler IMAP folder and get them to show up into Chandler 
(see 
http://chandlerproject.org/pub/Product/GetStartedGuide/2-ConfigureFolders.html#ChandlerFolders).

Hope this helps.

Cheers,
- Philippe

I.G.Ferris at iaea.org wrote:
> Dear Colleagues,
>
> I am seeking a web-based PIM to work with my project counterparts. Over the weekend, I tested Chandler 0.7.0-rc4 on OS X 10.4.10. It worked and had the required functionalities. 
>
> Today I installed at my office the Windows version under XP and 2000 (Microsoft Outlook). Both installations appeared to install successfully. However I have been unable to configure account preferences--Chandler Hub sharing (error from mail server hub.chandler.org "timeout error"). Likewise incoming or outgoing mail failed all tests. There doesn't appear to be any problem with hub.chandler.org since I can access my account manually or via the URL I created over the weekend.
>
> I have looked at your FAQs and at known problems but haven't found any solutions to date about Windows and firewalls. If it isn't possible to configure the Chandler desktop for Windows, what about automatically sending emails from MS Office to my account on Chandler Hub and managing their or from my Mac at home?
>
> I would appreciate any suggestions or relevant links. 
>
> Best regards,
>
>   
>> Ian Ferris
>> Food and Environmental Protection Section
>> Joint FAO/IAEA Division of Nuclear Techniques in Food and Agriculture
>> P.O.Box 100, Wagramer Strasse 5
>> A-1400 Vienna, Austria, European Union
>> Tel: +43 1 2600 21696
>> Fax: +43 1 26007 21696
>> E-Mail: I.G.Ferris at iaea.org
>>     
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