[chandler-users] Re: Chandler 0.7.0-rc4 account configuration problem under Windows

[Reid Ellis]

Hey Ian,

One thing that raised alarm bells for me was:
	Chandler Hub sharing (error from mail server hub.chandler.org  
"timeout error")

Chandler Hub sharing does not involve email -- did you set up an  
email account that points to hub.chandlerproject.org? You should be  
setting up mail accounts to point to your mail server

In the "Create new Account..." popup, there are 5 choices:
	Incoming mail
	Outgoing Mail
	Chandler Hub Sharing
	Chandler Server Sharing
	WebDAV Sharing

[Hm, I am puzzled by "Chandler Server Sharing", but we will ignore  
that for now.]

When you set up mail, you should be choosing "Incoming mail" and  
entering information for your mail server (*not*  
hub.chandlerproject.org).

To set up your hub account, you would select "Chandler Hub Sharing",  
and enter a descriptive name (whatever you like, I use just "hub"),  
and the name and password with which you log on to <http:// 
hub.chandlerproject.org>.

I hope this helps,
Reid

On Sep 19, 2007, at 19:34, Philippe Bossut wrote:
> Hi Ian,
>
> Thanks for giving Chandler a try. Since rc4, we went through a  
> couple of other rc iterations and finally shipped a final 0.7.0.1  
> version that is really ready for use. You can download it from our  
> general page:
>    http://chandlerproject.org/
>
> As far as Windows install is concerned, I'd like to know more what  
> is happening. If you could email me your log file, that would help  
> (you can find it in Chandler under the menu Tools>>Logging>>Log  
> window... the top of the dialog gives you the location of the  
> complete log file).
>
> We had spotty reports of people unable to use Chandler from behind  
> a firewall. This is strange. It seems that some firewalls weed out  
> anything generated by SSL. Using the Chandler Web UI though should  
> work from your work location, does it? This should at least allow  
> you to see and edit your calendars and task lists.
>
> As for sending emails, you cannot send emails to your Chandler Hub  
> account proper. However, you can send emails to the IMAP account  
> you set up your home Chandler Desktop with. You can then drop those  
> emails into the relevant Chandler IMAP folder and get them to show  
> up into Chandler (see http://chandlerproject.org/pub/Product/ 
> GetStartedGuide/2-ConfigureFolders.html#ChandlerFolders).
>
> Hope this helps.
>
> Cheers,
> - Philippe
>
> I.G.Ferris at iaea.org wrote:
>> Dear Colleagues,
>>
>> I am seeking a web-based PIM to work with my project counterparts.  
>> Over the weekend, I tested Chandler 0.7.0-rc4 on OS X 10.4.10. It  
>> worked and had the required functionalities.
>> Today I installed at my office the Windows version under XP and  
>> 2000 (Microsoft Outlook). Both installations appeared to install  
>> successfully. However I have been unable to configure account  
>> preferences--Chandler Hub sharing (error from mail server  
>> hub.chandler.org "timeout error"). Likewise incoming or outgoing  
>> mail failed all tests. There doesn't appear to be any problem with  
>> hub.chandler.org since I can access my account manually or via the  
>> URL I created over the weekend.
>>
>> I have looked at your FAQs and at known problems but haven't found  
>> any solutions to date about Windows and firewalls. If it isn't  
>> possible to configure the Chandler desktop for Windows, what about  
>> automatically sending emails from MS Office to my account on  
>> Chandler Hub and managing their or from my Mac at home?
>>
>> I would appreciate any suggestions or relevant links.
>> Best regards,
>>
>>
>> Ian Ferris
>> Food and Environmental Protection Section
>> Joint FAO/IAEA Division of Nuclear Techniques in Food and Agriculture
>> P.O.Box 100, Wagramer Strasse 5
>> A-1400 Vienna, Austria, European Union
>> Tel: +43 1 2600 21696
>> Fax: +43 1 26007 21696
>> E-Mail: I.G.Ferris at iaea.org
>>
>> WWW:     http://eLearning.iaea.org/
>>                  http://www-infocris.iaea.org/
>> 	 http://www-naweb.iaea.org/nafa/index.html