[Chandler-dev] [Proposal] Web UI Work Q

[Mimi Yin]

As I mentioned in my last email summarizing our web strategy  
meetings, I am rethinking what role the current web UI plays in our  
new web ecosystem. http://lists.osafoundation.org/pipermail/chandler- 
dev/2008-February/009606.html

We all agree that we should disable it. But I also think we can't  
leave it as is. There are a handful of usability issues that need to  
be addressed as soon as is practical. The rationale for addressing  
these usability issues in particular is driven by marketing strategy:  
To succeed, Chandler needs to be more viral.

Sharing is what makes Chandler viral. In order to be viral we need to:

1. Make it dead simple for Desktop users to get started with sharing.
2. Make it dead simple for collaborators to figure out how to  
'subscribe' to shared collections with their application of choice.
3. Make the web UI attractive enough to standalone users that they  
start to appreciate some of Chandler's unique offerings and to  
convert some portion of standalone users to Desktop users.

Below is the proposal. It'd be good to get a high-level gut check:
+ Are the set problems addressed below the 'right' set of problems?
+ Are they hurdles you've encountered or watched others encounter?
+  Are there issues missing from this list that you think fall under  
the umbrella of: Fix issues that hamper Chandler's ability to be viral.
+ Is there anything that immediately raises a red flag?

Mimi

For mockups, see: http://chandlerproject.org/Notes/WebAppSpruceUpMockups

I. REDUCING # OF CONCEPTS DESKTOP USERS NEEDS TO UNDERSTAND TO START  
SHARING
+ Remove OOTB Hub collection
- This is confusing Desktop users who have a different set of OOTB  
collections and end up seeing the Hub OOTB collection when they set  
up their Hub account on the Desktop. Grace thought that the OOTB Hub  
collection contained all the stuff she was putting into her Chandler  
Desktop Dashboard collection (which she never published) and couldn't  
understand why she wasn't seeing items in the Dashboard collection in  
her OOTB Hub collection and vice versa.

+ Automatically generate 2 tickets (View and Edit and View-only) when  
users create new Hub collections - https://bugzilla.osafoundation.org/ 
show_bug.cgi?id=10261

+ Fix Collection Details Dialog to distinguish between Subscribing  
and Sharing (see mock-up 1)
- List out URLs for the all the different ways to subscribe + link to  
instructions on wiki page (I will re-factor instructions Travis  
pulled together)
- List out ticketed URLs for sharing with others
- Option to download
- Move 'Save' button for saving a name change to the bottom of the  
dialog
- Move Delete button to bottom of the dialog

II. IMPROVEMENTS TO THE TICKETED VIEW (see mock-up 2)
+ Add 2 pixel divider underneath 'ADD TO MY ACCOUNT'
+ Move 'Subscribe' and Download options to the sidebar below
+ Add 'Share' option
+ Clicking on any of the links in the sidebar for subscribing /  
sharing pop-sup a 'ticketed' version of the Collection Details Dialog
- Collection name is not editable
- URLs should be different for subscribing I imagine
- Only 1 ticketed URL, whichever one the user used to access the  
ticketed view (Ideally, if you received a 'View and Edit' ticket, you  
should have access to the 'View-only' ticket as well, but that's a  
nice-to-have.)

III. MAKING WEB UI MORE USEFUL FOR STANDALONE USERS AND REMOTE  
DESKTOP USERS (see mock-up 1)
+ Sort Triage Status by 'TriageStatusChangedDate' so that newly  
created items appear at the top of the list, right now they disappear  
to the bottom of the NOW items.

+ Making the Notes field Usable
- Remove 'Addressing' and 'Task' stamp from DV, give space over to  
Notes field
- (Optional) 4. Add 'Star' stamp to markup bar.
- (Optional) 5. Swap task stamp icon for start stamp in the table  
column header.

IV. SETTING EXPECTATIONS
I need to come up with explanatory text for the account confirmation  
page and log-in page that highlights what you can do with the web UI.  
(I need to think about this more.)

V. VISUAL CLEAN-UP + MARKETING
+ Change 'selected highlight color' to match link color: #0066ff

+ Move New collection Link to top of Sidebar
+ Move divider to top of Sidebar, make it 2 pixels (#CCCCCC)
+ Add 2 pixel divider under 'ADD TO MY ACCOUNT' in ticketed view  
(#CCCCCC)
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