[Chandler-dev] Next Usability Hurdle: Answering the question: What should an item be?

[Mimi Yin]

Hah, that's what happens when you try to multi-task:
https://bugzilla.osafoundation.org/show_bug.cgi?id=11772

On Feb 8, 2008, at 3:57 PM, Brian Kirsch wrote:

> Hi Mimi,
> This does not appear to be the right bug #:
>> ! https://bugzilla.osafoundation.org/show_bug.cgi?id=10557
>> "doAutoTriageOnDateChange" should be turned back on if user  
>> manually triages event in a way that matches event date/time
>
> I would like to try out the .chex file if you can point me in the  
> right direction.
>
> Thanks,
> Brian Kirsch
>
>
> On Feb 8, 2008, at 1:47 PM, Mimi Yin wrote:
>
>> Now that Grant is happily ;) plugging away at paring down the UI:  
>> http://lists.osafoundation.org/pipermail/chandler-dev/2008- 
>> February/009558.html
>>
>> I'd like to introduce the next set of bugs to tackle on the  
>> Desktop Work Queue: Helping new users understand how to think of  
>> the 'item-unit' in Chandler. We've gotten a lot of feedback that  
>> it takes quite a bit of hard thinking for people to wrap their  
>> head around what might constitute an item. We'd like to lower the  
>> cognitive barrier to getting started with dumping ideas into  
>> Chandler.
>>
>> 1. Item is an awfully abstract concept. Let's center the user's  
>> thinking around more concrete ideas like Notes, Messages and  
>> Events. This mostly means changing the hint text in the Quick  
>> Entry field from 'Create a new item.' to 'Create a new note.'
>>
>> I think we should also remove the hint text about /Find. I think  
>> it unnecessarily clutters the Quick Entry field and makes it so  
>> that you don't even necessarily realize that, that's how you can  
>> create new items. I'm also not sure how important it is that users  
>> understand how to search, especially new users who don't have any  
>> data yet! The hint text also misled Phillip to believe that you  
>> had to type out /Find in order to search, whereas you can actually  
>> just hit the standard Cmd/Ctrl-F keyboard shortcut to invoke  
>> search as well.
>>
>> 2. A user suggested that our OOTB items could be more useful.  
>> Instead of Chandler-related tasks and events, we should instead  
>> provide a list of 'fill-in-the-blank' items that better  
>> demonstrate how Chandler is most useful. I've done a first pass at  
>> an OOTB set. Many of the items are based on use cases current  
>> users have sent to the mailing lists.
>>
>> You can check out the items I've created by downloading the .chex  
>> file from this bug and loading it into Chandler. Be careful not to  
>> overwrite your own data! https://bugzilla.osafoundation.org/ 
>> show_bug.cgi?id=10557
>>
>> Feedback on this set of items would be great.
>>
>> Mimi
>>
>>
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