[Chandler-dev] email answers to Bugzilla

Philippe Bossut pbossut at osafoundation.org
Thu Mar 30 17:13:09 PST 2006


Hi,

We've been adding this new feature which allows people to answer emails 
to Bugzilla and get comments added without having to launch the web 
interface (or Deskzilla). Attached is an pathological example of the 
abuse of this new feature.

Since comments can't be edited, this makes reading bug reports 
particularly annoying, it's really aggravating for people like me who 
browse bugs all the time. Granted, I'm one of those people who browse 
bugs a lot but still, are there other people who, like me:
- feel that feature not particularly useful?
- feel it promotes bad habits? (having conversation on bugs in Bugzilla)
- feel that the side effects (occasional comments including the totally 
of a long thread...) outweigh the benefit?

I'd be interested to know what people think now we've been using this 
for some time.

Cheers,
- Philippe




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